The Village at Blue Mountain Beach

Guest Reviews

★★★★★ 5 of 5 average

Holiday

by THETFORD

★★★★★ 5 of 5

Accommodation was very good but the condo smelt musty on srrival. Wifi was very patchy. Full length needed in property.

Response from Benchmark Management

Thank you for staying with us at the Village Unit. We are so happy to hear that the accommodation was good. We do apologize for the inconvenience of the smell upon arrival. We have reached out to the appropriate team to ensure this will not be an issue for future stays. In regards to the WiFi, please note that although most of our units have access to internet; the service is not guaranteed due to it being provided by an outside vendor and other factors. Whenever guests have issues with the WiFi we can only trouble shoot and try to make contact with the relevant company. However due to them being a third party; we have no control over their work hours. We want to thank you again for choosing to stay with us! We truly hope we can welcome you for a much better experience. Regards, Benchmark Management

Submitted on Jun 22, 2023

Great Stay

by Shreveport LA

★★★★★ 5 of 5

Very nice rental, just what we needed for a family of 4.

Response from Benchmark Management

Kyle, We were honored to have you and are so humbled by your response. We work hard each day to bring our guests the best vacation experience. We are glad to hear that our rental met the needs of your family of four! We are glad to have been able to host you and your family, and we hope you continue to book with us in the future. We can’t wait to see you again! Kind Regards, Benchmark Management

Submitted on May 22, 2023

Village review

by Watersmeet MI

★★★★★ 5 of 5

Very nice place and good location. Only drawback was a lack of cooking utensils.

Response from Benchmark Management

Hi Charles, we are so happy that you loved this unit and the location. We truly do our best to maintain these properties as such we appreciate this feedback! We do apologize that you did not find enough cooking utensils, we have reached out to the relevant team to ensure that this will not be an issue for future stays! Please note however that we received no reports of this during the stay; if we did; we would have happily checked our inventory and have someone deliver the utensils for you. We are happy that despite this issue you had a good stay with us. We hope we can welcome you again soon for an even better experience. Thanks again for choosing to stay with us! Regards, Benchmark Management

Submitted on May 15, 2023

Great Condo

by Stafford Springs CT

★★★★★ 5 of 5

We needed a place near our son and his family so this was the perfect situation. We had to extend our stay, a day in the beginning and end, at the last minute and your management was more than helpful for this request so we are most appreciative of all their help. Just a very great experience. Having a washer and dryer, full kitchen and 2 bathrooms one with a walk in shower was just what we needed. Walked to Mimmo’s and the ice cream place, so convenient to so many places we needed to go. Hopefully see you again in the fall.

Response from Benchmark Management

Hi Sandra, thanks for staying with us at this unit. We are so happy that we were able to help you situate close to your family. Thanks also for extending your stay with us! We are always here to assist our guests and we do pride ourselves on excellent customer service as such we are happy that we were able to assist you! We are also pleased that you loved the amenity of the washer and dryer and the proximity of the unit to other local business places. We are also absolutely thrilled that you are already considering to stay with us next fall! Thanks again for choosing to stay with us. Regards, Benchmark Management

Submitted on Apr 27, 2023

vacation

by Findlay OH

★★★★★ 5 of 5

Good except no blender and a small frying pain would have been nice. Pretty place/ peaceful

Response from Benchmark Management

Jeff, We appreciate your feedback and would have loved to assist you with these issues had you reported them to us during your stay. We are always happy to help our guests have the most relaxing vacation and are available daily by phone, text, email, or chat on our website! We have shared these comments with the proper teams and will ensure these matters get addressed. We hope to welcome your family back for an even better beach vacation at The Palms of Seagrove in the future! Sincerely, Benchmark Management

Submitted on Apr 22, 2023